This section is for electricity retailers who require information on our network charges and expected changes to those charges over coming years, our approved negotiating framework, the calculation of loss factors on our network, and the terms and fees for connecting to our network.

Responsibilities for metering services from 1 December 2017

Retailers are responsible for the installation, meter reading and maintenance of smart meters. Retailers are also responsible for the replacement of faulty traditional meters.

 
Endeavour Energy
Your Retailer

Installation of new smart metering equipment

×

✔

Meter reading of smart meters

×

✔

Meter reading of traditional accumulation meters

✔

×

Testing of smart meters

×

✔

Testing of traditional accumulation meters

✔

×

Replacement of non-compliant or faulty traditional accumulation meters

×

✔

Replacement of non-compliant or faulty smart meters

×

✔

Metering upgrades eg new solar installation

×

✔

Find out more

Tariff Structure Statement

The Tariff Structure Statement (TSS) explains our tariff structures and assignment policies for the 2024-25 to 2028-29 regulatory control period. The National Electricity Rules set out a range of formal obligations and considerations that must be contained in the TSS.

Download our price lists

Network Price List

Ancillary Network Services Price List

Metering Charges Price List

Address Updates

Need to change the address details for your premises? You can do so by filling out the form in the below link. Please note, any fields marked with an * are required to be filled in. Please allow 5 business days for us to complete your request.