Use the link below if you need information on the location of lines and cables as well as the capacity to connect.
Information requests
Access detailed data and information, using our self-service portals or by following our process to lodge a request.
Can't find what you are looking for?
Customer enquiries
For help with faults and emergencies, streetlights, property access, insurance letters or complaints, visit our Contact Us page or call 131 003.
Government and authorised organisation enquiries
Government agencies, regulatory bodies and other authorised organisations seeking information or assistance from Endeavour Energy can call 131 003.
Network data requests
If you can't find the information you need through the Network Data Request Portal above, email our Asset Data team at Network_Data_Requests@endeavourenergy.com.au.
When submitting a request, include:
- The information you require.
- Why you need it.
- Your preferred format for receiving the information.
Requests are assessed based on our legal obligations and information availability. We aim to provide an assessment within two weeks. This mailbox is not monitored for urgent enquiries. For urgent matters, call 131 003 24/7.