Use the link below if you need information on the location of lines and cables as well as the capacity to connect.
Information requests
Access detailed data and information, using our self-service portals or by following our process to lodge a request.
Can't find what you are looking for?
If you can’t find the information you need using the links above, please use the appropriate contact option below.
Customer enquiries (faults, streetlights, accounts, property access, insurance, complaints, urgent issues):
Email customer@endeavourenergy.com.au
Network data requests (non-urgent network data requests):
Email Network_Data_Requests@endeavourenergy.com.au
By submitting a request, you consent to information about the request being published on the information sharing register.
Remember to include a detailed outline, including the reasons why the data is required, as well as the format in which you need the information delivered.
- The request will be assessed against our legal obligations and the availability of information. A response with the request assessment will be issued within two weeks of receipt
- If approved, the information will be provided in line with the request details and the Information sharing register will be updated
Note: The Network Data Requests mailbox is not monitored for urgent customer matters. For urgent issues, please contact Customer Care via customer@endeavourenergy.com.au.
Open Data (Peclet) – self-service network datasets:
Our Open Data platform (Peclet) provides a range of network datasets (e.g., network assets and related information) that customers and users can explore and extract directly: https://endeavourenergy.opendatasoft.com/
If you can’t find the dataset you need, need help using the platform/API, or would like to request additional data to be published on Peclet, please submit a request via the Contact Us form: https://endeavourenergy.opendatasoft.com/pages/contact_us_form/