General enquiry

If you are lodging a complaint please use the complaint form.

Contact name *

Street number

Street

Suburb

Postcode

Your query * If you need to report a power outage, emergency or hazard, please complete our power outages form or call our emergency hotline on 131 003

Your email address *

Your telephone number *

National Meter Identifier (NMI) This number can be located on your bill and begins with 431 or NEEE.

Life support customers

Is anyone residing at this property who uses medical equipment that requires electricity? * Learn more