Make a complaint

Required fields are marked with an asterisk (*).

For immediate assistance with power outages, electrical emergencies, streetlight issues, tree trimming or site maintenance requests, or reconnection services please call 131 003.

To lodge a complaint about property or appliance damage, or report any safety concerns or unprofessional conduct by our staff or contractors, please fill out the form provided below.

Complaint form

Issue *

Salutation *

First name *

Surname *

Company name

Property name

Street number

Street *

Suburb *

Postcode

Contact details

Preferred phone number *

Alternative phone number

Email *

National Meter Identifier (NMI)

Nature of enquiry * For immediate assistance with power outages, electrical emergencies, streetlight issues, tree trimming or site maintenance requests, or reconnection services please call 131 003

What resolution are you looking for? *

Would you like a call back regarding this complaint? *

Life support

Is anyone residing at this property who uses medical equipment that requires electricity? * Learn more

Make a complaint

For immediate assistance with power outages, electrical emergencies, streetlight issues, tree trimming or site maintenance requests, or reconnection services please call 131 003.​

For immediate assistance with power outages, electrical emergencies, streetlight issues, tree trimming or site maintenance requests, or reconnection services please call 131 003.