Endeavour Energy Flood Update 27 March 2021 – 3:00PM

While the network is being progressively restored, crews are now working in the hardest hit areas where properties were completely inundated by floodwater.

Having now seen the flood damage firsthand, Endeavour Energy anticipates between 350-400 properties will require inspections of their internal wiring before they can be safely reconnected to the electricity network in the street.

Details of the recovery by suburb and town are detailed in the attached Flood Restoration Plan (see pages 3-11). In summary:

Today
Power is already back to another 450 properties already today. This progress is expect to continue to re-energise another 300 properties tonight. This will leave approximately 500 flood affected properties without access to mains electricity power into Sunday.

Endeavour Energy customer service staff have been on the ground in Windsor, Richmond and North Richmond today to answer customer questions about floods and electricity supply.

These staff will be available again tomorrow in the most heavily impacted areas that are now accessible by road. We also have extra staff in our customer centre over the weekend on 131 003 for customers who need help.

Tomorrow
Tomorrow’s focus will be on restoring the network in Pitt Town Bottoms, Cornwallis, Sackville and the MacDonald Valley.

Access is difficult in these areas due to ongoing flooding and boggy conditions. Endeavour Energy and electrical contractors will need to do extensive testing of the internal wiring within properties submerged under floodwater.

Endeavour Energy would like to thank customers for their ongoing patience as the recovery from this historic flood event continues. Estimates of when power will be restored to individual properties are at www.endeavourenergy.com.au/powerupdates or by calling 131 003.

A further update will be provided tomorrow afternoon.

Further details are available in our Flood Restoration Plan