Endeavour Energy flood update - 7 March 2022 - 7:30pm

Endeavour Energy continues to implement its flood safety and restoration plans in the face of relentless rain and rising floodwaters.

Despite our best efforts, the continuing bad weather is delaying estimated power restoration times to flood affected customers. Power in these areas cannot be returned until floodwaters subside and roads are reopened and repaired.

In areas already impacted by flooding, 1,160 homes and businesses are currently without power along parts of the Hawkesbury, Nepean, Colo and Macdonald Rivers.

As the bad weather continues and floodwaters rise again, Endeavour Energy is preparing to de-energise powerlines supplying communities along both the Nepean and Hawkesbury Rivers to keep residents and emergency service workers safe.

With forecast damaging winds across the South Coast and Illawarra tomorrow morning, further customer outages may occur as waterlogged trees topple over powerlines and interrupt power to more homes and businesses.

We would like to thank our customers for their patience throughout this extreme weather event. The safe recovery of power supply to all customers will take time, but Endeavour Energy will not stop until the job is done.

Customer safety

Please share these messages amongst family, friends and neighbours, especially in remote areas where telecommunications are limited.

As flooding continues, customers are reminded to always put safety first, with a particular focus on the following:

  • risk of flooding if your property has water coming into the premises or is at risk of flooding ALWAYS remember:
  • if it is safe to do so, turn electricity off at the main switch on your switchboard before your property becomes inundated or submerged in rising floodwaters (even if your power is already out)
  • remove or relocate all portable electrical appliances away from areas likely to be impacted by water, particularly those on the ground
  • treat all powerlines as 'live' and dangerous by keeping at least 8m clear of them. Never drive across fallen powerlines
  • keep a reliable torch handy as a precaution for any power outages
  • if you have to leave your property, remember to take your phone charger
  • avoid all contact with wires that are hanging low or on the ground, dangling in floodwaters or tangled in trees

  • travelling across floodwaters - stay at least 8 metres clear of all powerlines as electricity can jump. You don’t need to touch powerlines to sustain serious injury or be killed if you get too close
  • portable generators - for people using portable generators, please ensure they are located outside of your home and well away from open windows to avoid deadly exhaust fumes entering your home. Generators should never be connected to switchboards unless there is an isolation switch installed by a licensed electrician. This is to avoid sending electricity back up powerlines and making isolated parts of the network dangerous for workers and the broader community.

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Published on Mar 7th 2022