Storm & flood update 7 April 2024 4pm

Affected customers can now access our flood restoration plan to find estimated power restoration times here.

As water levels subside from peak flood levels, we will be restoring power to approximately 380 properties over the coming days.

Please note that recovery times may be affected where there is damage to roads and bridges, or water-logging prevents access to parts of the electricity network.

Power will be restored to all non-flooded properties which were without power after Friday’s torrential rain and damaging winds by this evening.

Thank you for your understanding as our flood recovery continues.

STAYING SAFE:  

• If you or anyone residing at your home need power for home medical equipment, check your battery supply and consider acting on your back up plan. Contact us now on 131 003 to register for life support.
• Teat all powerlines as 'live' and dangerous by keeping at least 8m clear of them. Never drive across fallen powerlines!
• Report fallen powerlines immediately by calling us 24/7 on 131 003
• Avoid all contact with wires that are hanging low, on the ground or tangled in trees and other storm debris.
• Some roads are still flooded! Never drive through flood water.  If you come across a flooded road, turn around and find another way.
• If you’re using a portable generator for power, stay safe and avoid deadly exhaust fumes entering your home.
• For life-threatening emergencies call 000
• For emergency and rescue assistance call NSW SES on 132 500
• Find estimated power restoration times at www.endeavourenergy.com.au/outage