Storm update - 21 July 7pm

Power has now been restored to all but 2,500 homes and businesses.

Crews will continue working into the night after gale force winds interrupted power to around 43,000 customers and caused a trail of destruction over the weekend, bringing down large trees and powerlines across Endeavour Energy's network area.

At its peak, there were 25,500 homes and business without supply at 8:30pm last night and 700 incidents requiring repair.

We are proactively contacting customers who remain without power by SMS (where we have mobile phone number) to check on their welfare and provide an updated estimated restoration time.

Some homes will not be restored until tomorrow due to the extent of the wind damage or remote location.

PLEASE PUT SAFETY FIRST BY STAYING 8 METRES FROM ANY FALLEN POWERLINES.

Treat all powerlines as 'live' and dangerous and stay at least 8m clear. Never drive across fallen powerlines!

We continue to hear from crews that people are ignoring these important safety warnings. Please do not come too close to downed powerlines and other damaged network equipment.

Thank you for your patience as our storm recovery continues.

STAYING SAFE

  • Treat all powerlines as 'live' and dangerous by keeping at least 8m clear of them. Never drive across fallen powerlines!
  • Report outages and find estimated power restoration times at www.endeavourenergy.com.au/outage
  • Avoid all contact with wires that are hanging low, on the ground or tangled in trees and other storm debris.
  • Report fallen powerlines and other dangerous situations at once by calling us 24/7 on 131 003.
  • If you’re using a portable generator for power, stay safe and avoid deadly exhaust fumes entering your home.
  • For life-threatening emergencies call 000.
  • For emergency and rescue help call NSW SES on 132 500.
  • If you or anyone living at your home need power for home medical equipment, check your battery supply and consider acting on your back up plan. Contact us now on 131 003 to register for life support.

Published on Jul 21st 2024