There are two kinds of power outage that may impact your supply of electricity: planned outages and unplanned outages. Learn more about why these may happen and how to manage this interruption.
Power outages
We’re committed to providing you with a safe and reliable power supply. However for various reasons, power for some customers can be interrupted.
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What is load shedding?
Load shedding is sometimes necessary to protect the power grid from damage that may lead to longer interruptions for customers. It’s used as a last resort and may happen suddenly.
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Service mains replacement
To help us meet the needs of our customers and continue to deliver a reliable service to your property, Endeavour Energy has inspected your overhead service between the network pole and your property’s point of supply.
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Improving network resilience - CCT projects
We’re replacing bare overhead powerlines with a covered conductor to improve network resilience during storms and to reduce the risk of bushfires.
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Fault and emergency
An unplanned outage has occurred following a fault, hazard or electrical emergency.
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Bushfire prevention
With a focus on safety for both customers and community we undertake comprehensive pre-summer bushfire inspections and vegetation management.
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Poles and hardware upgrade
Poles and hardware upgrades are undertaken following regular and thorough inspections of equipment by an Endeavour Energy team member.
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Covered conductor thick replacing HV ABC
We’re focusing our efforts to upgrade the wires in areas most prone to disruption from external factors like vegetation, storms and bushfires and your area is next.
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Underground cable replacement
Before defects occur resulting in more frequent and longer duration unplanned outages, we are proactively replacing old cables with new.
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Overhead powerline switchgear upgrade
It’s important to note traditional switchgear used by Endeavour Energy is manual and requires our team to attend onsite to adjust. By installing new switchgear, we can perform activities remotely, quickly protecting our customers and community, and m…
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Underground powerline switchgear upgrade
We’re focused on providing reliable electricity supply and we continue to invest in the upgrade of electricity infrastructure, leveraging the latest technology to build a more resilient network.
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How essential network maintenance may impact local communities
While you may not experience a power outage, essential upgrades and maintenance on the electricity network may impact you in other ways. See how we minimise the impact of our operations on you residence and local community.
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New connections
We work with private electrical contractors to upgrade the electricity network to support new connections, growth and development.
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