Negotiating your connection contract

You have a right to negotiate your connection contract with us where the connection service being sought:

  • is neither a basic connection service nor a standard connection service; or
  • is a basic connection service or a standard connection service, but you elect to negotiate the terms and conditions on which the connection service is to be provided.

Please be aware though that if you elect to negotiate, the negotiations may extend the time it takes to receive our supply services.

You’ll find more information on negotiation of connection services in this download: Negotiated connection contract process