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Electrical Emergencies

Check power outages

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Your eligibility for payments

Customer Owned Asset Assistance Loan

If you have received a defect notice from us you may be eligible for financial assistance. We can help you determine your eligibility here.

Guaranteed Service Levels

If Endeavour Energy has failed to complete the energisation or re-energisation of your premises on or before an agreed date you may be eligible for compensation.

Public lighting code and streetlight repairs

Streetlights that are not illuminated for a period of time as outlined in the public lighting code may see you eligible for a one off payment.